Shipping Policy

Thank you for shopping with TyphonLab.
Please review the following shipping information before placing your order.
 
1. Order Processing Time
All products are made to order.
Production typically takes 5–7 business days before shipment.
 
Please note that processing time does not include shipping time.
 
2. Shipping Time – United States
After production is completed, U.S. orders typically arrive within 7–14 business days.
 
Estimated total delivery time for U.S. orders:
12–21 business days
 
3. International Shipping
We ship to many countries worldwide.
International delivery times vary depending on destination, customs clearance, and local carrier conditions.
 
Please note:
– Customs delays may affect delivery times
– Import duties, taxes, or fees may apply depending on your country
– The customer is responsible for any applicable customs charges
 
4. Shipping Costs
Shipping costs are calculated at checkout based on destination and selected shipping method.
 
5. Order Tracking
Once your order has shipped, you will receive a tracking confirmation email.
 
Please allow 24–48 hours for tracking updates to appear after the shipping confirmation is sent.
 
6. Address Accuracy
Customers are responsible for entering the correct shipping address at checkout.
 
If you need to update your shipping address, please contact us within 24 hours of placing your order.
We cannot guarantee address changes after that time.
 
TyphonLab is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
 
7. Delayed or Lost Packages
Shipping times are estimates and are not guaranteed.
 
Delays may occur due to:
– Carrier issues
– Weather conditions
– Customs processing
– Incorrect delivery information
– High seasonal shipping volume
 
If your package appears lost or significantly delayed, please contact us at support@typhonlab.com and we will assist you as best we can.
 
8. Damaged Shipments
If your order arrives damaged, defective, or incorrect, please contact support@typhonlab.com within 7 days of delivery and include clear photos of:
– The item received
– The packaging
– The shipping label
 
If approved, we will offer a replacement or refund depending on the case.
 
9. Contact
If you have any shipping questions, contact us at:
support@typhonlab.com