At TyphonLab, all products are made to order. Because of this, we ask customers to review product details carefully before placing an order.

 

 

We do not accept returns or exchanges for:

– Change of mind

– Incorrect size selection

– Buyer’s remorse

– Minor color differences caused by screen settings or display variations

 

Because each item is produced specifically for your order, returns are only accepted in limited cases described below.

 

 

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

 

To request support, email:

support@typhonlab.com

 

Please include:

– Your order number

– A brief explanation of the issue

– Clear photos of the item

– Clear photos of the packaging

– A photo of the shipping label, if available

 

After review, we may offer one of the following:

– A replacement

– A refund

– Another appropriate resolution depending on the issue

 

 

Orders may be canceled within 24 hours of purchase.

 

After 24 hours, cancellation cannot be guaranteed because production may already be in progress.

 

 

If a refund is approved, it will be issued to the original payment method.

 

Please allow 5–10 business days for the refund to appear, depending on your payment provider or bank.

 

 

We do not treat the following as defects:

– Slight differences in printed color compared with on-screen images

– Delays caused by the shipping carrier

– Orders placed with an incorrect address provided by the customer

– Orders placed with the wrong size selected by the customer

 

 

Shipping times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather conditions, customs processing, incorrect delivery information, or high seasonal shipping volume.

 

If your package appears lost or significantly delayed, please contact support@typhonlab.com and we will assist you as best we can.

 

 

If you experience a genuine issue with your order, please contact us first so we can help resolve it.

 

Fraudulent claims, abusive refund requests, or chargebacks filed without first contacting support may be reviewed and disputed with the payment provider when appropriate.

 

 

For return, refund, or replacement assistance, contact:

support@typhonlab.com