Need help with your order, shipping, or product questions?
We’re here to help.

Customer Support Email

support@typhonlab.com

Support Hours

Monday–Friday
9:00 AM – 5:00 PM EST

Response Time

We typically reply within 1–2 business days.

Order Processing

Orders are typically processed within 5–7 business days before shipping.
U.S. shipping typically takes 7–14 business days after dispatch.

For faster support, please include:

• Your order number
• The email used at checkout
• A short description of the issue
• Photos, if your item arrived damaged, defective, or incorrect

Helpful Links

For more information, please review our:

• FAQ
• Shipping Policy
• Return & Refund Policy

Please Note

We currently provide customer support by email only.

Thank you for shopping with TyphonLab.