Contact

Have a question about your order, shipping, or our gaming mouse pads?
We’re here to help.

At TyphonLab, customer support is a priority. If you need assistance, please reach out using the information below.

📩 Email Support

For all inquiries, please contact:

support@typhonlab.com

We typically respond within 1–2 business days (Monday–Friday).

🕒 Support Hours

Monday – Friday
9:00 AM – 5:00 PM (EST)

Closed on major U.S. holidays.

📦 Order Support

If you're contacting us about an order, please include:

Your full name

Order number

A detailed description of the issue

Photos (if reporting damage or defects)

This helps us resolve your request faster.

🔄 Returns & Refunds

For information about returns or damaged items, please review our:

Return & Refund Policy

Shipping Policy

If your issue qualifies under our policy, we’ll gladly assist you.

💬 Before Contacting Us

You may find quick answers in our FAQ section regarding:

Production time (5–7 business days)

Shipping time within the U.S.

Order tracking

Custom product policies

Business Information

TyphonLab
522 N Howard Ave, 
Tampa, FL 33606, United States
support@typhonlab.com

We’re committed to providing high-quality gaming mouse pads and reliable customer support. If there’s a genuine issue with your order, we’ll make it right.